tombola safeplay tools
safeplay tools

tombola safeplay tools

We want you to have fun while playing on the site but it's really important to us that you play responsibly and safely.

What is tombola safeplay? 

safeplay is how tombola help you play responsibly. We've created a range of responsible gambling tools and some helpful advice which include setting your own monthly/weekly/daily deposit limits, controlling the games you want to play or taking a little or long break.

As well as these helpful responsible gambling features, we have a dedicated team here to support you 24/7. The team work to understand you and how you play, helping to keep your gambling a safe, enjoyable social activity. 

If your gambling has become hard to control, our team are here to listen and will direct you to further help, with TalkBanStop

Deposit Limits
Stake Limits
Time Keeper

Deposit Limits

Set yourself a daily, weekly or monthly Deposit Limit to help you stay in control of your spending. The first time you set a limit, you'll receive a FREE £1 bonus!

Stake Limits

You can set yourself a maximum amount that you would like to stake per single game, for a set period of time. We call this your Stake Limit.

Time Keeper

Time Keeper will help you keep track of your time spent playing on tombola and tombola arcade. It will tell you when you've been playing for 1, 2 or 3 hours.

Game Freeze
Cooling Off
Self Exclusion

Game Freeze

Think you're spending too much time on a certain game? Use our Game Freeze tool to block yourself from playing any game across tombola or tombola arcade.

Cooling Off

Need a break? Set yourself a Cool Off from 24 hours up to 5 months and you won't be able to access any of tombola or tombola arcade.

Self Exclusion

You are in full control of your playing. Self Exclusion will remove your access to tombola and tombola arcade for 6 months up to permanently.

Deposit Limits

Deposit Limits

Set and lock yourself a daily, weekly or monthly Deposit Limit to help you stay in control of your spending. The first time you set a limit, you'll receive a FREE £1 bonus!

Stake Limits

Stake Limits

You can yourself a maximum amount that you would like to stake per single game, for a set period of time. We call this your Stake Limit.

Time Keeper

Time Keeper

Time Keeper will help you keep track of your time spent playing on tombola and tombola arcade. It will tell you when you've been playing for 1, 2 or 3 hours.

Game Freeze

Game Freeze

Think you're spending too much time on a certain game? Use our Game Freeze tool to block yourself from playing any game across tombola or tombola arcade.

Cooling Off

Cooling Off

Need a break? Set yourself a Cool Off from 24 hours up to 5 months and you won't be able to access any of tombola or tombola arcade.

Self Exclusion

Self Exclusion

You are in full control of your playing. Self Exclusion will remove your access to tombola and tombola arcade for 6 months up to permanently.

Plus!

Every account on tombola has a weekly net deposit limit of £250. This is the difference between the amount you've deposited and the amount you've withdrawn, helping you limit the amount of potential loss.

Will safeplay help me stay in budget?

We have a number of responsible gambling tools that can help you stay in control of how much you are spending. We would always recommend setting a Deposit Limit when you make your first deposit.

Don't worry if you didn't set up a Deposit Limit when you joined the site, you can set and lock one in place at any time in the safeplay section. It's important to remember to set your Deposit Limit to reflect your personal circumstances, and it can be set from as little as £10 per month.

We also have a handy tool called Stake Limits which allows you to set a maximum amount you wish to be able to stake per single game on tombola. Like Deposit Limits, you can lock your Stake Limit in place for a set period of time. 

Don't forget, our safeplay advisors are available 24/7 if you want to discuss any of your options. We've also got loads more tips to help you stay in budget and it's always worth checking out the guidance on the BeGambleAware site too. 

What else can I do to stay in budget?

It's not only important to remember to limit the money you spend gambling, but the time too. That's why, using our handy safeplay tool Time Keeper, you can keep track of the time you spend on tombola. Simply set your Time Keeper to either 1 hour, 2 hours, or 3 hours from the drop down menu and we'll notify you when your time has expired. 

We also have a Reality Check pop up feature which lets you know when you have been playing tombola for an hour, even if you haven't set a timer with Time Keeper. 

Other handy features include Game Freeze, which allows you to opt out of individual games, and Cool Off. Using Cool Off, you can temporarily exclude yourself from the site from anywhere between 24 hours and five months. 

What do I do if I feel I have a problem or concern about my gambling?

Remember, if you have any concerns at all about your gambling, you are not alone and it's a good idea to reach out. There's loads of support available not only here at tombola, but over on TalkBanStop too.

Our dedicated tombola safeplay team are available for a chat 24/7 and they can be found via Live Help, email at [email protected], or by telephone on 0800 29 888 73. 

We also have a Self Exclusion tool which you can use to exclude from the site from anywhere between 6 months and permanently. 

Can I join the bingo community without playing?

To join our online bingo community just register to join tombola, pick your username and enter your details. Once you’ve signed up, you can join the chat in any of our rooms.

Remember, you don’t have to be playing a game or staking money to join in with the fun in our Chat Rooms, play our Chat games or get to know the other players.

How to contact our safeplay team

 Email: [email protected]       |       Telephone: 0800 29 888 73       |       Live Chat: Start chat with a safeplay agent

How to contact our safeplay team

 Email: [email protected]  

 Telephone: 0800 29 888 73       

 Live Chat: Start chat with a safeplay agent

safeplay
safeplay
feedback