promotional rules

The following section explains the rules that govern tombola promotions.

Promotional Prizes

In the event that, as part of a promotional campaign or competition, we credit an amount to an account registered in your name, we reserve the right to reclaim any such unused amounts in the event that you fail to access or use that account during any period of six months. Irrespective of where players live in the world, tombola endeavours to deliver all promotional prizes and prizes that have been won to the prize winner's registered address destination or requested address. tombola reserves the right to offer an alternative prize of similar value (including a financial consideration) if it is either impractical or illegal to deliver the relevant prize to the player's relevant country.

Location Specific Promotional Prizes

tombola will specify if 'travel costs' are included in a location-specific promotional prize. If not specified as included, a winner must pay his or her own costs to the destination. tombola reserves the right to offer an alternative prize of similar value (including a financial consideration) if it is impractical for the player to travel to a location-based prize. In such cases, tombola will attempt to offer a similar type of prize at a location nearer to the player but tombola reserves the right alternatively to offer a financial consideration prize.

In-chat prizes

All promotional prizes and prizes that are won via an in-chat competition will be sent to the prize winner's registered address. The prize may be altered or varied at tombola’s sole discretion and substituted with a prize which, in tombola’s sole opinion, is a suitable alternative. There is no cash alternative and the Prize is not negotiable, transferable or returnable. One entry per household per chat competition. No entrant may win more than one prize and only one prize will be awarded per household.

Free game - go fish

  • Go Fish is a daily free game for players who have registered a mobile number and opted in to receive free text messages.
  • Mobile numbers will not be used by any third parties.
  • Go Fish is played over seven days from Monday to Sunday. Players can play each day from 0:00 to 23:59.
  • Players cannot redeem play from any days they have missed in that week.
  • Players must have staked £2 (not bonus money) in any bingo or arcade game, in the previous or current week to be eligible to play.
  • One message will be received every Monday with limited additional messages sent in the event of a new game or large promotion.
  • Players can select a time to receive their weekly text: midnight, 9am or midday. If choosing the midnight option, texts will be sent between 23:30 Sunday and 0:00 Monday.
  • Players can opt out of receiving texts at any time through my account section on the website, which is free of charge or by texting END to 81066, which is charged at one standard rate message.
  • Each week players can select four fish on Monday and Tuesday, and three fish each day Wednesday to Sunday.
  • There are 49 fish to choose from, each of which belongs to one of seven different fish types.
  • A different prize value is associated with each fish type (seven in total). Collect all of one type of fish to win that prize value.
  • To play, click and reveal a fish shape from the selector panel, then place into the fish tank. Your collector panel will update to show how many of that type still need to be collected to win a prize.
  • If a player reveals and matches all of the fish of a certain type they will win the prize associated with that fish type.
  • Prizes range from £5 bonus to £500 cash.
  • Prizes are: collect 10 blue fish and win £500, collect 9 orange fish and win £200, collect 8 yellow fish and win £100, collect 7 red fish and win £50, collect 6 pink fish and win £20, collect 5 green fish and win £10, collect 4 black fish and win £5 bonus money.
  • If a player wins a prize, they can still potentially win another prize that week.
  • An average of £20,000 will be won each week.
  • Total prize amount advertised is estimated based on previous weeks’ winnings.
  • The split is expected to be £15,000 real money and £5,000 bonus money.
  • Standard withdrawal terms apply please refer to section 6.
  • Go Fish is available to play on desktop and app.

Bonus money

Bonus money will be credited to your tombola account and cannot be withdrawn. For any bet placed, funds are deducted from the player’s Cash Balance. If no cash is available, then the wager is deducted from their Bonus Balance. Therefore the Bonus Balance is only played if there is no Cash Balance. You can use bonus money to play our games except Hamster Race or tombola roulette. If you have not deposited funds into your tombola account you will be unable to play our free game with bonus money. If your account is suspended you will not receive bonus funds. Bonus money can be won from the following:

Chat game prizes

Chat Moderators (CMs) will run quizzes throughout the day. Be the first person to answer a question and the CM will reward you with £1.00. The decision of the CM is final. You can win up to £2 per day with chat games, when you reach this level an asterisk (*) will appear by your username in the chat window. Each 24-hour period will begin at 4 am and the asterisk will then disappear.

Free game

£5 bonus can be won on our free game, however this cannot be withdrawn. If you have only played with bonus funds on tombola, you won’t be able to play our free game.

Playmates

In order to qualify for the £20 playmates referral bonus, the person you have referred must spend £20 (not bonus money) on tombola before the £20 bonus is awarded. When a player who you refer registers and deposits on the site and you are named as their playmate, you will automatically qualify for a playmate bonus. So when they win, you win too.

  • Every time they win £20 or more you win a £2 playmates bonus
  • If they win a £50+ jackpot you win a £10 playmates bonus
  • If they win a £100+ jackpot you win a £20 playmates bonus
  • If they win a £500+ jackpot you win a £50 playmates bonus

See here for further playmate terms and conditions.

£5 FREE welcome bonus

£5 FREE Welcome Bonus

  • This sign up offer is available to new players. One £5 FREE per person
  • New players do not have to enter debit/credit card details or make a deposit to claim a £5 FREE
  • All codes are unique and any player entering a code incorrectly more than three times in a day will be blocked from re-attempting for a further 24 hours
  • The £5 FREE is bonus money and cannot be withdrawn or used to play Hamster Race or tombola roulette. Standard bonus money terms and conditions apply (note, if you withdraw all your funds, then you'll lose your bonus money). Winnings can be withdrawn immediately.
  • FREE £5 FREE vouchers can be found in a number of weekly and monthly magazines. tombola cannot be held responsible for magazines purchased that do not contain a voucher

How to claim:

New players

  • Register at tombola www.tombola.co.uk/freefiver/ 
  • Enter your unique code when asked
  • A £5 FREE will be credited to your tombola account
  • Play tombola games for free

Registered players

Existing registered or depositing players can redeem this offer as long as they have not previously claimed a code from a £5 Free or Everyone's a Winner promotion.

  • If you have an account with tombola, log in
  • Enter your unique code in the 'my account' section
  • A £5 FREE will be credited to your tombola account
  • Play tombola games for free

If you cannot see the section to enter your £5 FREE code then you have previously claimed a code and therefore cannot redeem this time.

tombola can choose to cease or change or withdraw this offer at anytime.

New Player First Deposit Sign Up Bonus Offer

tombola Bonus

  • Players are offered a 200% bonus on top of their first deposit up to a maximum of £25. The minimum first deposit is £10. For example, a player depositing £10 will receive £20 bonus money from tombola. A player depositing the maximum amount of £25 will receive £50 bonus money from tombola.
  • Players can deposit more than £25 but bonus money will only be applied to the first £25.
  • Real money will be staked first until it is all used, then bonus money will be staked.
  • This offer is only available to new players who make a deposit.
  • This offer is awarded on a player's first deposit only.
  • The players MUST accept the bonus while making first deposit.
  • Bonus funds can never be withdrawn.
  • Any unused bonus will be forfeit on closure of an account.
  • This promotion is restricted to one per tombola account.
  • You cannot use Bonus Money to play Hamster Race or tombola roulette.
  • The Promoter reserves the right to refuse any offer to any player for any reason, or to withdraw an offer at any time. No correspondence will be entered into.
  • Standard bonus money terms and conditions apply.

playmates

playmates terms and conditions

Friends can be invited to join tombola with the incentive of a FREE £5 bonus for them and the referrer will receive £20 bonus and on going rewards once they deposit £20 and spend £20 real money.

If the referee was invited by email, clicks the link and registers with tombola, then your details will automatically be registered as their playmate. If they do not use the email link then any other method of registration requires them to correctly enter a free £5 code or referrer’s user name in order for the referrer to qualify for any playmates bonus, this must be done within 7 days of activating the account. After this time, a playmate cannot be added.

Definitions

  • The term playmate refers to the person who invited you to tombola they get the initial £20 bonus and on going rewards as a thank you for referring people to the site

Rules

  • Only one playmate can be named as this is the person that referred you to tombola and if you win, they will win a playmates bonus.
  • Referee must deposit £20 and spend £20 real money before ANY Playmates bonuses are paid out to the referrer (initial £20 or on-going playmates rewards).
  • If a player names a playmate using the referrer’s username rather than the free £5 code, the referrer will receive the £20 bonus and on going rewards once the referee deposits and spends £20 but the new player will NOT receive the free £5 bonus.
  • If you are an existing player, you can name your playmate within 7 days of registering your account, after this time you will not be able to add a playmate.
  • You will only be awarded the £20 playmates referral bonus and on going rewards if the person who made you their playmate was a new player, deposited and spent £20 (not bonus money) and you were named as their playmate within 7 days of registering.
  • You cannot change your playmate, even if they have stopped playing on tombola, so choose carefully. If you have registered within 7 days and noticed that your playmate is incorrect; If this is an obvious typing error e.g. spelling error, extra digit added, then you can amend it by contacting the Customer Services team.
  • Players who abuse the use of chat as a way of encouraging or harassing other players to add them as a playmate can have their chat facility removed.
  • We reserve the right to disable your account at any time, if this does occur your playmate bonuses will be suspended until which point your account becomes active again.

Rewards

on going rewards are earned from each eligible player that named you as a playmate.

bingo:

  • Every time they win £20 or more on any prize, you win a £2 playmates bonus
  • If they win a £50+ jackpot you win a £10 playmates bonus
  • If they win a £100+ jackpot you win a £20 playmates bonus
  • If they win a £500+ jackpot you win a £50 playmates bonus

Playmate bonuses are awarded when over £20 is won per ticket purchased on tombola bingo

arcade:

  • Every time they win £100 or more, you win a £2 playmates bonus

£20 bonus and on going rewards are only awarded if £5 code or referrer’s username is entered within 7 days of the new player registering an account.

Playmates bonuses

  • The playmates page shows who invited you to the site if applicable and also the username of those that redeemed your free £5s and those who have gone on to deposit and spend £20 real to earn you rewards.
  • An email alert is sent when a playmates bonus is awarded showing who earned the bonus and the amount. You can choose to receive these as a weekly summary or whenever a prize is won. To opt out of receiving playmates alerts, go to My Account – Contact Preferences and changing your email preferences to none.
  • If you have been awarded a playmates bonus when you are in a game then you will see the letters P and M flash next to your balance. Click on this to see who won to give you your playmates bonus.
  • You can be named the playmate for an unlimited number of people and if any of them win, you will win a playmates bonus.
  • As with all bonus money, playmates bonus money cannot be withdrawn and cannot be used to play Hamster Race or tombola roulette (note, if you withdraw all your funds, then you'll lose your bonus money). Winnings can be withdrawn immediately.
  • No bonus money will be awarded as a result of prizes won on any free game.

Playmates free £5 gift cards

  • Five free £5 codes are accessible once a tombola player has deposited £20 and spent £20 real money
  • Non-depositing players will not receive the codes but can refer people using their username to receive the £20 bonus and on going rewards. Referees WILL NOT receive a free £5 in this case
  • Players must use their £5 free code within 7 days of registering an account; a playmate cannot be named after 7 days.
  • Only five free £5 cards are available to share at one time. If a code is used then the card will not be available to share as that code has been redeemed. Once the redeemer deposits £20 and spends £20 real money, the referrer will receive a new code to send to others as a reward.
  • If all free £5 codes are redeemed, you can invite more people asking them to put your username in the box instead of the code. You will still receive the £20 bonus and on going reward of they deposit £20 and spend £20 real money but they will NOT receive the free £5.
  • Codes can only be used once.
  • New players do not have to enter debit/credit card details or make a deposit to claim a £5 FREE, simply enter a relevant code when asked
  • Any player attempting to enter a code incorrectly more than three times in one day will be blocked from re-attempting until the next day.
  • If you registered using a promotional free £5 leaflet, you will not be eligible to redeem the £5 playmates bonus

How do new players claim a free £5

  • Register at www.tombola.co.uk/freefiver (no deposit required).
  • Enter your unique code when asked
  • £5 FREE bonus will be credited to your tombola account
  • tombola can choose to cease or change or withdraw this offer at any time.

Facebook Competitions

The following Terms and Conditions apply to Facebook comment competitions. By entering into the competitions entrants agree to be bound by the following Terms & Conditions:

  1. No purchase is necessary.
  2. The Prize Draw is open to UK residents aged eighteen (18) and over. However, the Prize Draw is specifically closed to employees of tombola Limited.
  3. This promotion is open to entrants who comment on the Facebook post on the relevant day. The winner will be chosen at random, unless otherwise stated, from the comments the day on the time or date specified in the post. The winner will win the prize mentioned in the post on the relevant day.
  4. Entries can only be made via the tombola Facebook page. 
  5. Only one entry per person, unless otherwise stated. Multiple entries, entries after the closing date, incomplete, offensive and obscene entries will not be accepted and may be deleted.
  6. Winners will be drawn the day after each Facebook post has been posted online, unless otherwise stated.
  7. The Winner’s names will be made available the day after the competition has ended. 
  8. By entering the promotion, you permit tombola to notify you on Facebook or via the email address you have registered in your tombola account.
  9. The Prize may be altered or varied at tombola’s sole discretion and substituted with a prize which, in tombola’s sole opinion, is a suitable alternative.
  10. There is no cash alternative and the Prize is not negotiable, transferable or returnable.
  11. The Winner agrees not to sell, offer to sell or use the Prize for any commercial or promotional purposes (including placing the Prize on an internet auction site).
  12. The Winner agrees to take part in post-Prize Draw publicity at the request of tombola. By entering into the Prize Draw, entrants agree to tombola’s unrestricted use of any post-Prize Draw publicity for tombola’s own purposes in all activities, including without limitation marketing and promotional activities worldwide including use on tombola’s websites and social networking platforms.
  13. To the maximum extent permitted by law, tombola and its related entities shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons or property which may be sustained in connection with receipt, ownership and/or use of the Prize.
  14. Entrants must only enter facebook competitions using a tombola account in their name. Prizes will not be awarded where the facebook name and the name on the tombola account do not match.
  15. Accounts which are disabled or self-excluded are not eligible to enter into these giveaways. Accounts which also become disabled or self excluded before the prize has been sent out are not eligible to receive a prize.
  16. There will be only one prize awarded per household, per competition. 
  17. tombola and you acknowledge that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
  18. The promoter reserves the right to cancel, amend, terminate or temporarily suspend the competitions in the event of any circumstances outside the promoter’s reasonable control.
  19. Your statutory rights are not affected.
  20. All Entry instructions form part of these Terms and Conditions.

facebook £1 free bonus

  • This sign up offer is available to new and existing players.
  • One £1 FREE bonus per person
  • If you have claimed the free £1 bonus for liking the facebook page in the past you will not be eligible to claim again.
  • New players do not have to enter debit/credit card details or make a deposit to claim the £1 FREE bonus.
  • The £1 FREE is bonus money and cannot be withdrawn or used to play Hamster Race or tombola roulette. Standard bonus money terms and conditions apply (note, if you withdraw all your funds, then you'll lose your bonus money).
  • The promotion will start from Tuesday 27th December 2016 and ends at 11:59pm on Tuesday 27th December 2017.

How to claim:

New players

  • Register at tombola www.tombola.co.uk (no deposit required)
  • Go to http://woobox.com/jg3a68
  • Like the tombola Facebook page
  • Enter your tombola login details when promoted
  • A £1 FREE bonus will be credited to your tombola account
  • Play tombola games for free with your £1 bonus

Registered players

Existing registered or depositing players can redeem this offer regardless of any previous offers they have claimed such as £5 Free or Everyone's a Winner promotion.

  • Go to http://woobox.com/jg3a68
  • Like the tombola Facebook page
  • Enter your tombola login details when promoted
  • A £1 FREE bonus will be credited to your tombola account
  • Play tombola games for free with your £1 bonus

tombola can choose to cease or change or withdraw this offer at any time.