Failure is often viewed as a bad thing within society. You see examples of this in sport, in media, and in the workplace. Failure is often dismissed, not talked about, and labelled as an embarrassment. And this brings with it the fear of making a failure or mistake.
I think a fear of making a mistake can be really dangerous. Mistakes are what makes us human. Mistakes are what sets us apart from AI. I believe a key part of building trust and developing relationships is the comfort in vulnerability and the permission to make a mistake.
Mistakes make us learn and grow, and be innovative, and to try new things. If we have a fear about that then we're not going to try. If we’re not going to try then we won’t progress or get better.
What reinforces this fear of failure is a lack of representation of people who have failed. I recently attended a wellbeing workshop hosted by Jamie Peacock the ex-international rugby player.
During his talk, he listed all of the achievements he's had in his life which included competing at the highest level in his sport. However, what quickly followed up after listing his achievements were his failures. For me, that is a powerful demonstration as someone who may be perceived as being invincible (Jamie literally won the title of Man of Steel) describe how they're just a human being like everybody else.
When we have a workplace culture where our people are afraid of making mistakes, people don't put their heads above the parapet, they don't take risks, don't do things differently and productivity stagnates.
Failure is good, but what isn't good is not wanting to try.
“Evolution forged the entirety of sentient life on this planet using only one tool: the mistake.” – Dr. Ford, Westworld TV series (Played by Anthony Hopkins)