28/05/24
Do you know about Game Freeze?
At tombola, safer gambling and our players’ experience are at the core of our values. Our range of tools includes Game Freeze, designed to give you even more control over your spending.
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Do you know about Stake Limits?
01/07/2024
Did you know, you can set a maximum stake, per turn, for every game on tombola? Our players can set limits for both bingo and arcade games that will be applied to every individual game within that group.
What is a Stake Limit?
A stake limit is a maximum amount a player is able to spend in a single game or spin on tombola. We already have a maximum £2 stake across out entire site, but this can be lowered according to the preferences of our players.
For Arcade, you can choose a Stake Limit from 5p to £1, while bingo can have Stake Limits from 25p to £1.
Can I turn off my Stake Limit?
Yes, you can. If you decide to turn off your Stake Limit or raise the amount, a 24-hour cool-off period will be applied before you can confirm the change.
For more control over your spending, you can lock your Stake Limit in place for a set period of time. Once you've locked your limits, you can still lower them. But you won't be able to increase them until the lock period has ended.
If you have any queries about using Stake Limits, please speak to our friendly safeplay team or call 0800 29 888 73.
Author bio: Emma Lee is tombola's Head of Safer Gambling and Risk. She loves spending time outdoors with the family, including her lovely border terrier, Stix. Her articles focus on the importance of keeping the fun in gambling and will offer helpful suggestions on how gambling can be enjoyed safely and where help can found if you’re finding it hard to stay in control.
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How to contact the tombola safeplay team
Email: [email protected] | Live Chat: Start chat with an agent