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Do you know about Game Freeze?

28/05/2024

Safer gambling is at the heart of everything that tombola does. As well as 24 hour access to our safeplay team, tombola players also have access to a range of tools designed to ensure they are always in control of their spending with us. This includes a feature called 'game freeze'. 

What is Game Freeze?

Game Freeze allows players to block themselves from playing any number of games across tombola and tombola arcade. Whether it's one particular game they want to take a break from, or a few different games across different categories, Game Freeze will work on any combination.

How does Game Freeze work?

Once a player has logged in, they simply head to the safeplay page, available in both website and app, and select the Game Freeze option. They can then pick the games they want to apply Game Freeze to.

There's no time limit, players can stay opted out as long as they'd like. When they want to start playing the game again, players can remove the limits and start playing again 24 hours later. 

Author bio: Emma Lee is tombola's Head of Safer Gambling and Risk. She loves spending time outdoors with the family, including her lovely border terrier, Stix. Her articles focus on the importance of keeping the fun in gambling and will offer helpful suggestions on how gambling can be enjoyed safely and where help can found if you’re finding it hard to stay in control. 

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How to contact the tombola safeplay team

Email: [email protected] | Telephone: 0800 464 3411 | Live Chat: Start chat with an agent