Responsible Gambling Help, Advice & Info | tombola Bingo

Play Responsibly

Deposit Limits

You can set yourself a maximum amount that you would like to deposit in either a week or a day. You can do this yourself in your account settings.

A week runs from midnight on Monday to 23:59:59 on the following Sunday. A day runs from midnight - midnight. Please note that there is a site maximum of £500.00 per week which applies to everyone.

If you are lowering your limit then this change will happen immediately.

If you are increasing your limit then the change will take 24 hours to come into effect. If, however, you have locked your limit into place, you will not be able to increase your limit until the lock period has elapsed. You can cancel a pending change during this 24 hour period.

Customer services are unable to alter limits set by players.

Time Keeper

Cooling Off

You can temporarily exclude yourself from the site for any period of time from 24 hours up to 6 weeks in your account settings. Please note that your account will be frozen immediately and cannot be reactivated until the time period has elapsed.

Self Exclusion

If you feel that you need to exclude yourself from the site for any reason, you can exclude yourself from the website for either 6 months, 12 months, or permanently. You can do this yourself in your account settings.

Please note that once you have self excluded this cannot be reversed and your account cannot be reactivated until the time period has elapsed. If you decide to self exclude yourself permanently from the website, you will no longer be able to access the website.

Gamcare

GamCare, the UK's National centre for information, advice and practical help regarding the social impact of gambling, is pleased to award GamCare Certification to tombola (International) plc to acknowledge their achievement in implementing the GamCare Player Protection Code of Practice for Remote Gambling in relation to tombola.co.uk gaming service.

tombola (International) plc continue to apply high standards in player protection and social responsibility and recognise the need to assist their customers to play responsibly. To achieve GamCare Certification, tombola (International) plc has implemented the following practices at www.tombola.co.uk

For further information visit GamCare

Over 18s Only

In the United Kingdom it is illegal for someone who is under 18 years of age to gamble. tombola (International) plc takes age verification seriously. You must be 18 or over to register and place bets with us. We may ask for age verification information from you and suspend your account until information proving an appropriate age is provided. Bets placed by under 18s may be voided.

Staying In Control

Online gaming is an exciting pastime for adults and at tombola we want the gaming experience to stay fun.

We want you to stay in control and we ask that you only wager funds you can afford to lose - it's all about playing responsibly and staying in control!

With this in mind you may find the following helpful:

Do You Have A Gambling Problem?

If you have answered yes to some of the above questions then it's highly likely you may have developed a gambling problem. If you would like some advice and support then, contact Gamcare on their helpline.

Parental Controls - Under 18s

There are a number of third party applications that parents can use to monitor/restrict the use of their computer’s access to the internet: