Responsible Gambling


tombola believes that gambling should be an enjoyable pastime for adults. However, we are aware that, for a small proportion of people, it can become a problem. tombola (Alderney) Ltd is working closely with Gamcare to ensure that we operate in a socially responsible manner. If you would like any help or advice, click the links below to find out more about these organisations.


GAMCARE
GamCare, the UK’s National centre for information, advice and practical help regarding the social impact of gambling, is pleased to award Tombola with GamCare Certification to acknowledge their achievement in implementing the GamCare Code of Practice for Remote Gambling.

Through annual GamCare Certification,Tombola continue to demonstrate a commitment to assist their customers in playing responsibly. To achieve GamCare Certification, tombola has implemented high standards in player protection and social responsibility, these include:
Age verification systems
Controls for customer spend
Self exclusion options for players
Information about responsible gambling and sources of advice and support
Training for customer services in problem gambling and social responsibility
Consultation with GamCare when developing new technologies and products
Support for the work GamCare carries out in addressing the social impact of gambling

For information about GamCare and GamCare Trade Services please visit: www.gamcare.org.uk
www.gamcaretradeservices.com

OVER 18'S ONLY
tombola (Alderney) Ltd takes age verification seriously. You must be 18 or over to register and place bets with us. We may ask for age verification information from you and suspend your account until information proving an appropriate age is provided. Bets placed by under 18s may be voided.


Online gaming is an exciting pastime for adults and at tombola we want the gaming experience to stay fun.

We want you to stay in control and we ask that you only wager funds you can afford to lose - it's all about responsible gambling and staying in control!

With this in mind we have designed the following help page:

STAYING IN CONTROL
Gaming is an exciting,  enjoyable pastime and NOT a way of making money.
Never attempt to make up  funds lost by staking further funds.
As mentioned above we only  want you to wager funds that you can afford to lose.
If you don’t feel in  control use our deposit limits or get help from Gamcare.
Keep a record of how much  you have spent and how long you have spent gambling.
Finally if you have  developed a problem it is very important to seek help and advice. Please talk to Gamcare they are the experts. Gamcare is the UK’s national centre for  information, advice and practical help regarding gambling and its social  effects

DO YOU HAVE A GAMBLING PROBLEM
Do you stay  away from work, college or school to gamble?
Do you gamble  to escape from a boring or unhappy life?
When you run  out of money while you're playing, do you feel lost and in despair, and feel  the need to gamble again as soon as possible?
Do you gamble  until your last penny is gone, even the bus fare home or the cost of a cup of  tea?
Have you ever  lied to cover up the amount of money or time you have gambled?
Have others  ever criticised your gambling?
Have you lied,  stolen or borrowed just to get money to gamble or to pay gambling debts?
Are you  reluctant to spend 'gambling money' on anything else?
Have you lost  interest in your family, friends or other interests?
After losing,  do you feel you must try and win back your losses as soon as possible?
Do arguments,  frustrations or disappointments make you want to gamble?
Do you feel  depressed or even suicidal because of your  gambling?

If you have answered yes to some of the above questions then it’s highly likely you have developed a gambling problem, don’t worry help is on hand, contact Gamcare on their helpline.


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