GAMCARE
UK Based Helpline: 0845 6000 133
Or via their website at www.gamcare.org.uk

GamCare, the UK's National centre for information provides a friendly and confidential Helpline along with Netline, a live online service. You will be able to speak to a trained Advisor for counselling support, information and advice. They are open 8am – midnight, 7 days a week. To contact Gamcare Helpline on 0845 6000 133. To find information on their Netline go to Gamcare direct. Gamcare will listen won't judge you and its completely confidential.
Both services provide emotional support, advice, information and referral for people experiencing problems with their gambling. This may be for yourself or a family member. Gamcare counselling provides a safe, confidential way for you to talk.
Gamcare are pleased to award tombola with GamCare Certification to acknowledge their achievement in implementing the GamCare Code of Practice for Remote Gambling.

Through annual GamCare Certification, tombola continue to demonstrate a commitment to assist their customers in playing responsibly. To achieve GamCare Certification, tombola has implemented high standards in player protection and social responsibility, these include:

• Age verification systems
• Controls for customer spend
• Self exclusion options for players
• Information about responsible gambling and sources of advice and support
• Training for customer services in problem gambling and social responsibility
• Consultation with GamCare when developing new technologies and products
• Support for the work GamCare carries out in addressing the social impact of gambling

STAYING IN CONTROL
Gaming is an exciting, enjoyable pastime and NOT a way of making money.

• Never attempt to make up funds lost by staking further funds.
• As mentioned above we only want you to wager funds that you can afford to lose.
• If you don't feel in control use our deposit limits or get help from Gamcare.
• Keep a record of how much you have spent and how long you have spent gambling.
• Finally if you have developed a problem it is very important to seek help and advice. Please talk to Gamcare they are the experts. Gamcare is the UK's national centre for information, advice and practical help regarding gambling and its social effects.

DO YOU HAVE A GAMBLING PROBLEM?
Do you stay away from work, college or school to gamble?
Do you gamble to escape from a boring or unhappy life?
When you run out of money while you're playing, do you feel lost and in despair, and feel the need to gamble again as soon as possible?
Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
Have you ever lied to cover up the amount of money or time you have gambled?
Have others ever criticised your gambling?
Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
Are you reluctant to spend 'gambling money' on anything else?
Have you lost interest in your family, friends or other interests?
After losing, do you feel you must try and win back your losses as soon as possible?
Do arguments, frustrations or disappointments make you want to gamble?
Do you feel depressed or even suicidal because of your gambling?

If you have answered yes to some of the above questions then it's highly likely you may have developed a gambling problem. If you would like some advice and support then, contact Gamcare on their helpline.